On Dec 21, 2007 3:54 PM, Konstantin webuser <gvkpkp@googlemail.com> wrote:

indeed :-)

I did run that script and I thought that I did use the right permissions. OTRS is installed using the 'otrs' user with home directory '/opt/otrs' and group 'otrs'. The web server is installed as a regular user who has sudo privileges. As a result, I did run SetPermissions as:

SetPermissions /opt/otrs otrs web_server_user otrs group_of_web_user

I thought the above was correct?

Thanks for your help

On Dec 21, 2007 2:40 PM, Mike Lykov < combr@reg.ru> wrote:
В сообщении от Friday 21 December 2007 17:30:13 Konstantin webuser написал(а):

> I followed all the steps, as described, in the documentation and everything
> worked fine. After I displayed the login page and tried to login I get the
> following error

this means not all worked fine ;)

> Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission
> denied!

try to run SetPermissions script correctly?

Mike
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