Hi Jose,

With a search or enabling the statusview button (sysconfig-> Ticket -> Frontend::Agent::ModuleRegistration->Frontend::Module###AgentTicketStatusView:)

On Thu, Jan 7, 2010 at 11:26 PM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi there,

 

Is there any way to see ALL tickets (locked and unlocked tickets), in the system?

I am an OTRS admin.

 

Thank you all in advance.

 

Thanks!

Jose Luis Spahr

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/