What do the logs say? Chances are, you *still* have problems sending email.
On Fri, Aug 3, 2012 at 10:10 AM, Gadow, Shawn
I got past that error I believe I noticed that the sendmail settings had been defaulted with the upgrade.. but now when I reply to a ticket it opens a blank window no error messages nothing just sits there.. when I close the window no e-mail has been sent and the status of the ticket has not changed however the response is noted****
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Thank you,****
Shawn Gadow****
Network Administrator****
Oregon CUSD 220****
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*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of life*.” – Germaine Greer****
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*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Gadow, Shawn *Sent:* Friday, August 03, 2012 8:55 AM *To:* otrs@otrs.org *Subject:* [otrs] Can't send e-mail replies after upgrade to 3.1.2****
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Every time I try to send an e-mail reply to a ticket I receive the following error..****
This was working prior to the upgrade to 3.1.2****
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Any help would be appreciated****
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*Error Message: Impossible to send message to: berickson@ocusd.net, .*
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Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Fri Aug 3 08:49:27 2012 Message: Impossible to send message to: alarsen@ocusd.net, . Traceback (4452): Module: Kernel::System::Ticket::Article::ArticleSend (v1.309) Line: 2180 Module: Kernel::Modules::AgentTicketCompose::Run (v1.161) Line: 736 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_20_28x86_29_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31****
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Thank you,****
Shawn Gadow****
Network Administrator****
Oregon CUSD 220****
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*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of life*.” – Germaine Greer****
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