On 19.08.2009, at 10:15, hpsbigcat wrote:
Dear Martin,
After upgrade
Kernel/System/Ticket/ArticleStorageFS.pm
new revision: 1.62
The problem is still exist.
2009/8/19 Martin Edenhofer <me@otrs.com>
On 19.08.2009, at 09:17, Shawn Beasley wrote:
My OTRS is 2.4.3 on CentOS 5.2, the Ticket::StorageModule setting: ArticleStorageFS. My problem is £º when agent want to forward a ticket with attachment, but the mail didn't show that attchment. I'v checked var/article and found the attachment had been saved in related folder. At the same time, no related record in database table "article_attachment". Any one can help to fix it?
Thx a lot£¡
It looks like a bug http://bugs.otrs.org/show_bug.cgi?id=4073
There could also be a related bug (http://bugs.otrs.org/show_bug.cgi?id=4072), is forward working by applying the change of comment #4?
Feedback would be really fine!
-Martin
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