Hi,

 

I’ve test the new otrs 2.3.1 but i’ve a problem when i use ticketZoom :

Can't locate object method "AllLinkedObjects" via package "Kernel::System::LinkObject" at ../..//Kernel/Modules/AgentTicketZoom.pm line 477.

 

 

I’ve check the file AgentTicketZoom.pm. This file was modified by ITSMTicket and use a function call AllLinkedObjects who don’t exist in 2.3.1.

I think ITSM 1.1.2 is not compatible with 2.3.1.

 

Can someone confirm me that ?

 

Cordialement,

Marc GUYARD
Pôle Services Managés

tel. +33 1 30488296
m.guyard@orange-ftgroup.com
Network Integration Services, 9 parc ariane – bâtiment gaïa – 78284 guyancourt cedex

www.orange-business.com