Thanks Rory what you say makes perfect sense. I'll try to change the config.pm file on Monday and report back on progress - have a great weekend - over and out

Lev


From: Rory <rclerkin@gmail.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Friday, 11 September, 2009 18:29:56
Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine

Actually, it might be in the config.pm. Somebody else may correct me
but the setting should be in the config.pm file as the config.pm
values overwrite the default.pm values.

Rory

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2009/9/11 Rory <rclerkin@gmail.com>:
> Hi Lev,
>
> If you havn't updated the the config.pm to the windows path then do. I
> remember having to make the same change when I was setting up the
> server here.
>
> Rory
>
> Support my 365 Challenge in aid of the Irish Cancer Society
>
> www.365challenge.ie
>
>
>
> 2009/9/11 Lev Davidovich <l.davidovich@yahoo.co.uk>:
>> I imported the Defaults.pm file from my Unix system.
>>
>> It contains definitions of paths as follows
>>
>> Line 745
>>  $Self->{'Home'} = '/opt/otrs';
>>
>> Should I change this to a Windows path. Would that be
>>
>> C:\Program Files\OTRS\OTRS\
>>
>> ??
>>
>> ________________________________
>> From: Ralf Hildebrandt <Ralf.Hildebrandt@charite.de>
>> To: otrs@otrs.org
>> Sent: Friday, 11 September, 2009 16:34:56
>> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>>
>> * Lev Davidovich <l.davidovich@yahoo.co.uk>:
>>> Thanks I tried that and message I get on the command line is
>>>
>>> ERROR:  /opt/otrs/RELEASE does not exist! This file is needed by central
>>> system parts of OTRS. the system will not work without this file.
>>> Died at C:\Program Files\Kernel\Config\Defaults.pm line 2143
>>
>> Why is the file missing?
>> I wonder why it would try Unix Paths on a Windows system...
>>
>> --
>> Ralf Hildebrandt
>>   Geschäftsbereich IT | Abteilung Netzwerk
>>   Charité - Universitätsmedizin Berlin
>>   Campus Benjamin Franklin
>>   Hindenburgdamm 30 | D-12203 Berlin
>>   Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
>>   ralf.hildebrandt@charite.de | http://www.charite.de
>>
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