there already have a otrs 2.4 admin manual. but sitll not release otrs-2,4.
http://doc.otrs.org/2.4/en/html/x48.html
it say that will release in 1 july,2009.
http://lists.otrs.org/pipermail/dev/2009-April/002113.html
2009/4/20 Fürtbauer Wolfgang
Before getting the software - where can I get a list of features coming up with 2.4?
------------------------------ *Von:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *Im Auftrag von *Jeffery Chen Fan *Gesendet:* Montag, 20. April 2009 09:13 *An:* OTRS::ITSM User questions and discussions; User questions and discussions about OTRS. *Betreff:* [otrs] where i can get otrs 2.4
where i can get otrs 2.4..
I need some new feature. like bulk action.
-- Jeffery ___ /\__\ "What is the world coming to?" \/__/
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-- Jeffery ___ /\__\ "What is the world coming to?" \/__/