15 Apr
2004
15 Apr
'04
5:02 p.m.
Hi Denis, On Thu, Apr 08, 2004 at 10:41:46AM +0200, denis.pers@free.fr wrote:
I would like to have Free Fields end Free Text in the close tab of the ticket. Is it possible?
I've tried to copy part of AgentFreeText.dtl in the AgentClose.dtl but it doesn't work. is it necessary to tweak the index.pl file?
Any solutions?
It's not possible (out of the box). You need to patch AgentClose.dtl (like you already did) and Kernel/Modules/AgentClose.pm (which needs to update the Free Fields from the given AgentClose.dtl).
Denis
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