Take a look at the mysql documentation, how to backup and restore (mysqldump) the (otrs) database.

I moved OTRS before as:

- backup the original OTRS database

- install OTRS on the new server

- rename the installed OTRS database

- create an empty database (OTRS)

- restore the backuped data (.sql file) in de OTRS database

For backup, moving, rename, … you can use a good MySQL tool like Navicat or SQLGate

(30-day full function trials available!)

It worked for me (on Linux, but I’m pretty sure it will work on Windows as well)

Regards,

Peter

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Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens David Young
Verzonden: maandag 2 oktober 2006 21:02
Aan: otrs@otrs.org
Onderwerp: FW: [otrs] Backup and restore OTRS on windows 2003

Hi,

I’m still waiting for a response to this question.

Thanks,

David

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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of David Young
Sent: Tuesday, September 26, 2006 8:24 AM
To: otrs@otrs.org
Subject: [otrs] Backup and restore OTRS on windows 2003

Hi,

I need to move (migrate) OTRS and database to a new server and did not see any documentation for this process for windows server. Any help would be greatly appreciated.

Thank You,

David Young