This needs to be added in Kernel/Config.pm On 04.08.2010 15:13, Marretta, Rosanna wrote:
Thank you very much for your reply, are you able to tell me where do I need to do this please?
Thank you, Rosanna
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Udo Bretz Sent: 04 August 2010 11:59 To: User questions and discussions about OTRS. Subject: Re: [otrs] LDAP
Hi Rosanna,
yes, thats possible, please have a look here: http://doc.otrs.org/2.4/en/html/x1801.html#customer-backend-ldap
Best regards, Udo
On 04.08.2010 12:40, Marretta, Rosanna wrote:
Hi All,
Is anybody able to tell me if there is LDAP support in OTRS. When forwarding a call, it would be nice to select from our Active Directory rather than having to type out the whole email address.
Many thanks,
Rosanna
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