Hi Jeremy, I'm pretty sure the reason is the selector you used (#Header #Logo) is being overridden by a similar selector within a style-tag (I would suggest to have a look at it with firebug). I think the right way to change the logo would be to set a config item named "CustomerLogo" within your skin-config like this: <ConfigItem Name="CustomerLogo" Required="0" Valid="1"> <Description Translatable="1">The logo shown in the header of the customer interface. The URL to the image must be a relative URL to the skin image directory.</Description> <Group>Framework</Group> <SubGroup>Frontend::Customer</SubGroup> <Setting> <Hash> <Item Key="URL">skins/Customer/<Skinfolder>/img/<logo>.whatever</Item> <Item Key="StyleTop">8px</Item> <Item Key="StyleRight">25px</Item> <Item Key="StyleHeight">36px</Item> <Item Key="StyleWidth">150px</Item> </Hash> </Setting> </ConfigItem> HTH Regards, Marc Am 17.03.11 19:22, schrieb Porier, Jeremy:
I'm trying to setup a skin for our Customer interface, running otrs 3.0.1. I created the directory /opt/otrs/var/httpd/htdocs/skins/Customer/ACCCustomer/css and created the file Core.Default.css. The contents of that file are:
#Header #Logo {
position: absolute;
top: 200px;
right: 25px;
width: 193px;
height: 40px;
background: transparent url(../img/ACCSmallLogo.png) no-repeat;
}
I then created ACCCustomerSkin.xml in /opt/otrs/Kernel/Config/Files which contains the following:
<?xml version="1.0" encoding="utf-8" ?>
<ConfigItem Name="Loader::Customer::Skin###100-ACCCustomer" Required="0" Valid="1">
<Description Translatable="1">Custom skin for ACC Customers.</Description>
<Group>Framework</Group>
<SubGroup>Frontend::Customer</SubGroup>
<Setting>
<Hash>
<Item Key="InternalName">ACCCustomer</Item>
<Item Key="VisibleName">ACC Customer</Item>
<Item Key="Description">ACC Customer skin</Item>
<Item Key="HomePage">helpdesk.arapahoe.edu</Item>
</Hash>
</Setting>
</ConfigItem>
I then went to sysConfig and set Loader::Customer::SelectedSkin to ACCCustomer. After all of that it doesn't show my logo in the customer interface.
I'm sure I'm missing something simple (been staring at the screen for far too many hours setting all of this up). Thanks for any help.
- Jeremy
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