Re: [otrs] Define different freetext field for differens queues?

Sebastian Schedlbauer wrote:

Regrettably this is not an option. Since we hab already the specific country as main queue and the products as subqueue, we would have nearly 1000 queues in total, if we implement the category as queue!

Does this all really need to be in a single OTRS instance? Nils Breunese.