The certs and keys are managed in the Admin area -> S/MIME or PGP. It
depends on the encryption software you use.
2008/12/3 Anton Gubar'kov
Hello, David
You need to load both certificates and private keys for the email address designated as "Systemaddress" for the queue. You will be able to select them in the queue definition then
Regards, Anton.
2008/12/3 David Eco
Hi all, I think the "Default Sign Key" in Queue setting is for outbound email display account. For instance, we use support@company.com for receiving the tickets, but want to use noc@company.com for outgoing mail from NOC queue. So we need to set up the display email account for outbound emails.
I tried to find how to configure it but didn't find. Now it shows "Default Sign Key *(tickets@comp[..])*: " and drop down option is empty.
Can anyone kindly advise? thank you.
David
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