Sorry. My answer has just to Roberto. I forgot to change the &quot;To:&quot; :-(<br><br><br><br><div class="gmail_quote">2009/4/6 B. Cook <span dir="ltr">&lt;<a href="mailto:bcook@poughkeepsieschools.org">bcook@poughkeepsieschools.org</a>&gt;</span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">.02<br>
<br>
The question was asked in English.<br>
<br>
I think this is an English list..<br>
<br>
(I mean the product is developed in Germany..)<br>
<br>
Why could the answer not be given in English?<br>
<br>
(following top posting; to be consistent)<br>
<br>
Carlos Eduardo Goncalves wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="im">
Ronaldo, bom dia<br>
<br>
Escrevo de Sao Paulo. Minha equipe e eu estamos implementando OTRS::ITSM. Iniciamos o estudo ha poucas semanas e temos uma serie de duvidas, principalmente sobre Gestao de Configuracao (CMDB).<br>
<br></div>
Tem alguma dica por onde podemos comecar. Logicamente os documentos fornecidos no <a href="http://otrs.org" target="_blank">otrs.org</a> &lt;<a href="http://otrs.org" target="_blank">http://otrs.org</a>&gt; ja foram todos verificados.<div class="im">
<br>
<br>
Sobre sua duvida planejamos utilizar MySQL. Temos esta servidor de banco em outros ambiente, e nao estamos tendo problemas com ele. Inclusive, em muitos ambientes onde antes tinhamos Oracle DB.<br>
<br>
Grato<br>
Carlos<br>
<br></div>
2009/4/6 Ronaldo Richieri &lt;<a href="mailto:richieri@gmail.com" target="_blank">richieri@gmail.com</a> &lt;mailto:<a href="mailto:richieri@gmail.com" target="_blank">richieri@gmail.com</a>&gt;&gt;<div class="im"><br>
<br>
    Hi!<br>
<br>
    I&#39;m in a project where we are going to install an OTRS to a huge<br>
    university here in Rio de Janeiro (Brazil).<br>
<br>
    They are expecting about 5,000 tickets per day. I don&#39;t if this is a<br>
    lot of information for a MySql installation, so I have this question:<br>
<br>
    Is a MySql installation a good choose for us? Or should I consider<br>
    another DB for this project?<br>
<br>
    Why some people prefer to choose PostgreSQL or Oracle sometimes?<br>
<br>
    Thanks!!<br>
<br>
    Ronaldo Richieri<br>
    Brazil<br>
    +55 15 8818-2009<br>
<br>
</div></blockquote><div><div></div><div class="h5">
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