On 09.02.2010, at 11:11, Guillaume Rehm wrote:

Is it possible de have the customer email address in the email from field instead of OTRS notifications email, just for this event not for all other ?

not by using the event based notification setup.

You may want to modify the related module but this would be someting for the otrs-dev list ... ;-)

Nils Leideck

--
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

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