[otrs] Link services to queue when making phone/e-mail ticket

Hello, In the agent module I want to be able to show different services based on what queue the agent picked when creating a phone- or e-mail ticket. Example: Agent picks the Service Desk queue => Services shows: Computer, Printer, Hardware, Network, etc, etc. Agent picks the Infrastructure queue => Services shows: Server, Network, Security, etc, etc. Is this possible? Regards, Ulrich