Hi, Volker.
It seems there's no other way to do this than to update relevant tables directly in your database.
However, I don't know which tables exactly should be modified to keep the database consistent.
Please don't try it on the working OTRS installation, this is just my assumption :)
Cheera,
Ilya Kornev
-----Original Message-----
From: Volker Perlmann
Hello all!
Because I hat to add some tickets afterwards frequently, it is necessary for me to enter (or - if
entering ist not possible - to modify) the ticket creation timestamp.
Is it possible to realize that? There was a similar question years ago and the answer was "not yet".
But that was years ago :-)
Thanks for your answers
Volker
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