Does anyone have a sample configuration of syncing LDAP
groups to OTRS roles in v2.4?
I’m not able to sync LDAP (active directory) user groups
to OTRS roles in v2.4.4. This worked in v 2.3.4 with this configuration in
Config.pm:
$Self->{'UserSyncLDAPRolesDefinition'}
= {
# LDAP group
'CN=OtrsAdminRole,CN=Users,DC=domainname,DC=local' => {
# OTRS role
'OTRS
Admins' => 1,
},
};
It appears the name of the module has changed, but changing
the name of the module in my code doesn’t seem to help any. I enabled
debug and I’m not getting any helpful feedback regarding LDAP. Here’s
the current code in Config.pm on my test system running OTRS 2.4.4:
$Self->{'AuthSyncModule::LDAP::UserSyncRolesDefinition'} = {
'CN=OtrsAdminRole,CN=Users,DC=domainname,DC=local'
=> {
# OTRS role
'OTRS Admins' => 1,
},
};
$Self->{Debug} = 3
Any suggestions?
Thanks,
Josh Higgins