Thanks,

The first thing you replied isn’t what I was looking for.. rich text is enabled it just don’t allow text formatting from what I saw in the notifications(Event) section I will try the other and see if that will achieve what I am looking for

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Thursday, April 28, 2011 9:50 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Font Formatting In Notification Management?

additionally you can install html5 editor from Martin here http://opar.perl-services.de/bin/index.cgi/package/M/MA/MARTINEDENHOFER/AlohaEditor

On Thu, Apr 28, 2011 at 4:43 PM, Marco Vannini <marco.vannini@gmail.com> wrote:

You should find richtext searching in sysconfig if i m not wrong

Il giorno 28/apr/2011 16.40, "Gadow, Shawn" <sgadow@ocusd.net> ha scritto:

>
> Since my last question was answered so easily I figured I would throw another probably easy question out there..
>
> I would like to do some font formatting such as color, bold, underline, etc. etc. in the notification management text body field.. I tried html which it don't recognize and I didn't figure it would but I tried anyway.. Is there a way to format the font in this location or change that box to use the WYSIWYG editor?
>
>
> Shawn Gadow
> Network Administrator
> Oregon Community Unit School District 220
>
> "Security is when everything is settled. When nothing can happen to you. Security is the denial of life." - Germaine Greer
>