Hello Leonardo,

Just register your groups in the "Group" section of Frontend::Module###AdminImportExport, access to it through: Admin -> SysConfig -> Group ImportExport -> Frontend::Admin::ModuleRegistration.

I hope this helps!

Regards,
Elva

On 12/6/2010 10:44 AM, Leonardo Certuche wrote:
Hello there,

On the organization we're deploying OTRS on, they'd like to give access to
the Import/Export feature to users who don't have admin access.

Is there any way to give access to this feature to a certain group of users?
I'm almost sure it is possible, I just don't know how.

Any help on this is much appreciated.

Thanks in advance,

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia

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