Good day Leonardo,
 
Authentication from multiple sources is currently logged as a bug ref 4066. I have not been able to get this work, only the first specified MSAD users will be allowed to logon.
 
Thanks
Wayne

From: Leonardo Certuche <leonardo.certuche@itcon-ltda.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Wednesday, 5 August, 2009 3:18:13 AM
Subject: [otrs] connection to several active directories

Hi there,

Here's a short question for the ones who have OTRS working against Microsoft Active Directory:

Is it possible to integrate a single OTRS installation with several Microsoft's Active Directory at the same time?

Thanks in advance for your help.

Greetings,

Leonardo Certuche

Find local businesses and services in your area with Yahoo!7 Local. Get started.