[otrs] ITSM Notification : how attributes I can use?

1 Jul 2011

      Hi

I'm try to configure teh notification schema about ITSM Changes management.
I'd like to know where I can find infos about  'attributes'  available and
rule sintax.
I used ChangeState as attribute and it works fine, but I need to use
different Change attributes to set the notification schema according to
client's needs.

best regards

-- 
 *
Stefano Boccanera*