Re: [otrs] withdrawing question on retrieving closed tickets

Hi Akshay, On Mon, Oct 13, 2003 at 03:27:04PM +0000, Mr Akshay Thopliyal wrote:

feel a little foolish about the question on closed tickets. I had missed out the utilities page altogether.

http://demo.otrs.org/otrs/index.pl?Action=AgentUtilities should be what you need.

affly, Akshay.

p.s. it would be helpful if someone could point out a link where I can get more info on the tables and what they keep in the database.

http://cvs.otrs.org/cvsweb.cgi/otrs/doc/otrs-database.dia Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson