Enrique Garcia Briones wrote:
I just installed otrs in debian, and I release the software to be tested in my University, but, when one of the Administrators tried to install the ITSM package, it was showed this message:
Software error: Can't locate object method "new" via package "XML::Parser::Lite" at /usr/share/otrs//Kernel/System/XML.pm line 781, <PRODUCT> line 236.
For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
Please use the ITSM mailinglist for questions about ITSM: http://lists.otrs.org/mailman/listinfo/itsm
I tried to search in the archive files, it is hard without search tool.
They have a search function in the OTRS archives at mail-archive.com: http://www.mail-archive.com/otrs@otrs.org/ But apparently archive@mail-archive.com is not yet a member of the ITSM mailinglist yet. Nils Breunese.