Hi Garren.
You could always manipulate the language files: http://doc.otrs.org/developer/2.4/en/html/c772.html
Greets
Daniel
Von:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Garren
McKelvey
Gesendet: Freitag, 15. Januar 2010 18:25
An: otrs@otrs.org
Betreff: [otrs] Can I change ticket field names?
Greetings oh gurus of great knowledge,
I’m hoping to change a few ticket names. I’d like to
call From, Service, and SLA something completely different. Is there a
way to change their names?
-Garren
McKelvey