Hi Garren.

 

You could always manipulate the language files: http://doc.otrs.org/developer/2.4/en/html/c772.html

 

Greets

Daniel

 

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Garren McKelvey
Gesendet: Freitag, 15. Januar 2010 18:25
An: otrs@otrs.org
Betreff: [otrs] Can I change ticket field names?

 

Greetings oh gurus of great knowledge,

 

I’m hoping to change a few ticket names.  I’d like to call From, Service, and SLA something completely different.  Is there a way to change their names?

 

-Garren McKelvey