Hello,

Unfortunately this feature  is only available for CustomerUsers, not for Agents.

((enjoy))

Carlos Rodríguez




On May 29, 2017, at 8:05 AM, 吕 睿�@ <lvruixuan@hotmail.com> wrote:

Hi all,
    In FAQ 5.0.9, Added the new related faq article widget 'This might be helpful' for the customer ticket creation. I want to know how can i enable this feature for Agent frontend?

Best Regards.

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