Re: [otrs] error message in system log after the upgrade

On Friday, February 20, 2004 11:13 AM Teodor Georgiev wrote:

I recently upgraded OTRS to 1.2.1. After the upgrade in the System Log I see the following message:

Can't get ArticleID from INSERT!

What could be the reason for that ?

OTRS doesn't get a fresh ArticleID for the article it wanted to store. Did you do the database upgrades after upgrading the source code? hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388