Hi Michiel, it helps when the POP3 perl modules are installed ;-)

With that done it solved my issue. (Unfortunately the error messages where not very helpful).

I guess for IMAPS(ecure) I have to use fetchmail, that also works.

Thanks for thinking with me!

met vriendelijke groet,

Frans

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen
Sent: maandag 23 maart 2009 14:22
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Using fetchmail?

Frans,

The problems you are experiencing with Scalar/Util.pm might be of another kind, please refer to:
http://linux.derkeiler.com/Mailing-Lists/Fedora/2008-02/msg03249.html

What exactly are your issues with connecting to Google Mail? When you configure the mailbox, the mails are picked up automatically every x minutes from your cron jobs. If you run .bin/PostMasterMailbox.pl after the mails have been collected by cron, it would state there are no more messages in the GMail mailbox, and that would be true because they are already in your OTRS database...

Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

On Sat, Mar 21, 2009 at 01:24, Frans Stekelenburg <frans.stekelenburg@netdialog.eu> wrote:

Like to know too. Doesn’t work here.

AND I get an error:

Use of uninitialized value in concatenation (.) or string at /usr/lib/perl5/5.8.8/Scalar/Util.pm line 30.

regards,

Frans

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Van den Brandt Tom T
Sent: woensdag 28 januari 2009 15:59
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Using fetchmail?

Mike,

I use version 2.3.3 and am able to connect to Google Apps mailboxes using PostMasterMailbox.pl just fine. Remember that you'd have to enable POP in the Gmail mailbox settings using your web browser.
After that I can configure the mailbox in OTRS as POP3S and it works as expected.
If you want to see more information you can open a terminal window and run .bin/PostMasterMailbox.pl as the OTRS user - this will show the connection setup and the number of messages downloaded into OTRS. Do you see any error messages here?

Kind regards,

--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

Strange, I can’t seem to get this working either.  Pop is enabled in gmail mailbox.  PostMasterMailbox.pl runs without errors but reports that there are no messages (there are -> I’ve send them myself J )  Some other settings I should look at?  Btw, gmail pop3 connection works without issue in Thunderbird mail client…

Regards,

Tom

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