Does this act as some sort of ticket reindexing. I deleted a number of tickets in the past, does this clean up the database? -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Torsten Thau Sent: Saturday, January 12, 2008 2:53 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] (no subject) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Maurice James Ny schrieb:
What is /opt/otrs/bin/RebuildTicketIndex.pl used for?
...if you use Ticket::IndexModule = "StaticDB", this script rebuilds (updates) a table which is used instead of querying numbers of open tickets per queue etc. life from the db. See the SysConfig-area for more information. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT GmbH - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 company pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de AG Chemnitz - HRB 23192 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFHiHHJvXo8m5PgoXQRAgzYAJwPavK8U7Gi1TJx+zusxVqoqyEdHACdH14G BSg+GMTy+eAJe0JbnVID+6I= =Qz8L -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/