Hi Mike,

Thanks for your mail, but your solution doesn't work. I have only "Add a new Attachment." in a left panel and in the right panel, attachments are listed but I can only change attributes

I try this :

I have downloaded the most recent version of AdminAttachment.pm and StdAttachment.pm and I found a note saying that the AdminAttachmentForm.dtl file was a dead file and will be replaced by the AdminAttachment.dtl.

With this files now I can add, modify or delete attachment

But menu 'responses' doesn't work.

I have software error :

in 'responses'
Can't locate object method "GetAllStdAttachments" via package "Kernel::System::StdAttachment" at ../..//Kernel/Modules/AdminResponse.pm line 67.

Regards and sorry for my bad english

Claude

-------- Message original --------
Sujet : Re: [otrs] Attachments <-> Responses
De : Michiel Beijen <michiel.beijen@otrs.com>
Pour : User questions and discussions about OTRS. <otrs@otrs.org>
Date : 20/10/2010 12:50

Hi Claude,

The file otrs/Kernel/System/StdAttachment.pm mentioned in the bug
report was not completely correct and has been updated since. Please
try again with this version:

http://source.otrs.org/viewvc.cgi/otrs/Kernel/System/StdAttachment.pm?revision=1.31.2.2&view=markup

--
Mike


On Wed, Oct 20, 2010 at 12:38 PM, PREF31 OTRS
<otrs@haute-garonne.pref.gouv.fr> wrote:

Hi,

This problem was already fixed in bug 4658.
So I donwload the three files mentioned and  I replace
Kernel/Output/HTML/Standard/AdminAttachmentForm.dtl,
Kernel/Modules/AdminAttachment.pm and Kernel/System/StdAttachment.pm with
the files downloaded.

But it's doesn't work, now when I go to management -> attachements there is
no attachment listed.

Thanks

Claude



-------- Message original --------
Sujet : Re: [otrs] Attachments <-> Responses
De : Nils Leideck - ITSM <nils.leideck@leidex.net>
Pour : User questions and discussions about OTRS. <otrs@otrs.org>
Date : 12/10/2010 12:37

Hi,

Could you please be so kind and spent some minutes to open a Bug entry on
http://bugs.otrs.org for this one.

On 08.10.2010, at 22:46, PREF31 OTRS wrote:



I have one attachment associated to one response . How can I delete this
attachement ?
When I try to delete the attachment, it occurs the error "Invalid Challenge
Token"


Cheers, Nils

—
Nils Leideck
Senior Consultant

http://webint.cryptonode.de / a Fractal project

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