8 Jun
2010
8 Jun
'10
12:27 p.m.
Dnia 2010-06-07, pon o godzinie 21:54 +0200, Tefnet Developers pisze:
Yet I cannot see them neither in Dashboard (http://www.tefnet.pl/otrs/AgentDashboard.html) nor in QueueView (http://www.tefnet.pl/otrs/AgentTicketQueue.html) as any user (owner of the tickets and administrator).
Hi, I have managed to make them show up in these views, but I had to give the user ALL (rw) permissions in groups responsible for specific queues. How could I get a 'supervisor' user (just checking things, not modifying) to see queues in DashBoard/QueueView? bye, Filip Zyzniewski Tefnet