Hi Mitchell, an OPM is an OTRS package that includes some modules, translation files and others for an additional function. You may install it through Admin-GUI. 1) download Opm http://www.cape-it.de/cgi-bin/show.pl?content=downloads => Mail-Postmaster für OTRS, Framework 2.1.x und 2.2.x (POP3, POP3S, IMAP, IMAPS) (.opm) Version 0.1.1 from 2007-08-03 or direct link http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.1.opm 2) install Opm through Admin->Misc->Package Management from local file Postmaster Mail Account-0.1.1.opm 3) shift to shell (console) 4) cp <otrs>/var/cron/postmaster_pmma.dist <otrs>/var/cron/postmaster_pmma 5) reinititialize the crontab of otrs user (it might be neccessary to adapt some paths [that depends on your operating system and environment]) 6) be glad ;-) and configure your Mailaccount through Admin->Misc->PostMaster Mailaccount Regards and HTH, Rico On Sun, 26 Aug 2007, Mitchell Vincent wrote:
Thanks Thorsten! That looks great!
However, I'm *painfully* ignorant of all things Perl so I'll have to as a super newbie question. What is an .opm file and how would I go about installing it?
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