'otrs' '@' '10.3.0.56'

I agree because the user should be otrs@10.3.0.83, which is the db server.

On Jun 27, 2013 4:42 PM, "Mario Zamora" <mzamora@altus.co.cr> wrote:

Check for the otrs user credentials in boot, database and otrs configuration, there is a mismatch between them.

2013/6/27 Ryan Jones <rjones@aereo.com>

I gave it root DB access to create the user and the db itself.

On Thu, Jun 27, 2013 at 4:37 PM, Mario Zamora <mzamora@altus.co.cr> wrote:

In Installation page, did you give otrs database user credentials or root database user credentials?

2013/6/27 Ryan Jones <rjones@aereo.com>

Hey folks,

 I just ran the windows installer for otrs it was able to connect to my db server just fine and created the table and the user and give me all green after that step of the installation is complete. however on the next  page it throws the error in my subject line..  any guidance on this ? Please don't  suggest *nix because it's not an option for this installation.. 

thanks

--

Ryan Jones

Net Ops

rjones@aereo.com

Mobile: 1-347-948-9238

Office:  1-646-843-0365

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Ryan Jones

Net Ops

rjones@aereo.com

Mobile: 1-347-948-9238

Office:  1-646-843-0365

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