I am getting inconsistent results when I do an OTRS search and OTRS stats report. I am off by ONE, and I can't track down that one extra being reported. I am trying to see how many tickets were closed on February 11, 2010 in my WEB SERVICES ISSUE queue. OTRS Search query: Queue Selected: WEB SERVICES ISSUE Ticket closed between: 2/11/2010 - 2/11/2010 Results: 11 OTRS Stats config results showing 12: Stat#: 10007 Title: closed tickets Object: TicketAccumulation Description: Number of closed tickets created viewed by month Format: CSV Sum rows: No Sum columns: No Cache: No Valid: valid X-axis Close Time: Between 2010-02-11 00:00:00 and 2010-02-11 23:59:59 Scale: 1 hour(s) Value Series Queue: Web services issue Restrictions No element selected. Anybody see why they are both inconsistent?