8 Jun
2006
8 Jun
'06
2:28 p.m.
1) Is it Possible to set OTRS so that a note goes out when an agent makes an update. currently mine only does a notification if the Customer makes an update. 2) I created an agent but when I want to assign him as an owner he does not appear in the list but I can login as him. Carinus -- This e-mail and its contents are subject to the South African Medical Research Council e-mail legal notice available at http://www.mrc.ac.za/about/EmailLegalNotice.htm