I see in the latest "OTRS Insights" mailing that there is a new add-on available, namely "OTRS Feature Add-On: Dynamic Field Database", which looks very interesting.

Does anyone know if it is available for purchase separately? Their marking piece only talks about availability through a support contract, which is, unfortunately, hopelessly out of reach for my organization....

TIA,

Mike Morris

The Music Place

1617 Willowhurst Avenue

San Jose, CA 95125

(408) 445-ARTS (2787)