29 Apr
2003
29 Apr
'03
8:12 a.m.
Martin Edenhofer writes:
On Fri, Apr 25, 2003 at 06:54:17AM -0700, Wes Plate wrote:
I agree! But I find that even "100005" is too long. "1005" (two characters shorter) would be better. I wish I knew how to make a new module, but I'm not a programmer in any way.
Ok ok, I created on: ftp://ftp.otrs.org/pub/otrs/misc/AutoIncrementShort.pm
Format: <SystemID><Counter> (<Counter> is var/log/TicketCounter.log, rest it!)
-=> So you can have 101 or 102 ...
Wouldn't it be better to generalise AutoIncrement, so that the installer can choose the counter size, rather than introduce separate versions for different sizes? Jim