Hello,
What a wide question! Could you please read http://doc.otrs.org/itsm/2.0/en/html/ch08.html and after that let us know if you have any doubts?
Regards,
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 10 November 2011 08:15, Wagner <wagnerspi@gmail.com> wrote:---------------------------------------------------------------------Hello,
could anyone explain me, how does otrs works with Change Management?
thanks
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs