Hi Charles, On Thu, Nov 06, 2003 at 09:39:08AM -0500, Charles R. Rusty Thompson wrote:
[...] Found the link issue, but also know now what's going on. It's a security setting in IE. When OTRS is loaded from a frameset on another server it is considered a third party application, the security system kicks in and rejects the cookie... then otrs is forced to use the Session parameter. When this occurs, the Agent Zoom links for the message thread are broken because the Session is appended after the anchor, not before.
So looks like a bug with the url after cookies are rejected. Can probably reproduce without frames by disabling cookies then browsing a message base.
I'm not sure. I think it's fixed in otrs 1.1.3. What do you use? Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388