Hi All,

Did anybody manage to automatically select Services in Ticket Templates?

I tried setting it up in using both http://blog.otrs.org/2010/11/02/otrs-3-0-ticket-templates/ and TicketTemplate-0.1.94 module from OPAR but no luck (the dropdown box is empty until I select the customer).

This is one of the last few things I need to sort out before we go live with OTRS so many thanks for any help J

OTRS 3.0.6 with ITSM 3.0.

-

Robert