Re: [otrs] Use LDAP backends which have dns round robin?

On 10/19/2010 09:40 AM, LEBLANC Bastien (EXT CAP GEMINI) wrote:

Hi all,

we have here ldap servers setup with a dns round robin.

BUT, on otrs, we get an error, and OTRS doesn't retry on other IP: Can't connect to ourldapservers.example.com : IO::Socket::INET: connect: Connexion refusée at Kernel/System/CustomerUser/LDAP.pm line 132.

Is it possible to have a different behavior (configuration issue?) ?

Should I fill a bug ?

(we are currently using otrs.2.4, can't try otrs 3 for the moment)

(Salut!) This may help : http://lists.otrs.org/pipermail/otrs/2009-January/025337.html -- Daniel Maher <dma AT witbe DOT net> "The Internet is completely over." -- Prince