On Wed, 23 Feb 2005, Jack Doyle wrote:
No. Unfortunately the sendmail function for asp.net doesn't do cc or bcc. I just ended up having it send two messages... one to the helpdesk and then one to the support techs. Just thought I'd see if the postmaster filter could do it.
You mean you can't just add raw headers? I am *so* impressed by this. I'd expect nothing less from Microsoft. -Dan
----- Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems
-----Original Message----- From: Chris Osborn [mailto:fozztexx@fozztexx.com] Sent: Wednesday, February 23, 2005 12:54 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] X-OTRS
On Feb 23, 2005, at 9:52 AM, Jack Doyle wrote:
I have a webpage on my Intranet that pages support personnel on the weekend. Basically, it sends an email to the support person's cellphone and one to otrs to create a ticket. However, since it is to: otrsaddress,phoneaddress both addresses show up under To: in otrs for both the agent and the customer.
Is there a way for me to have otrs remove any secondary email addresses that the message was also sent to? Do I make sense?
Can you make your webpage Bcc the phone number?
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-- "If you need web space, give him a hard drive. If you need to do something really heavy, build him a computer." -Ilzarion, late friday night --------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------