Re: [otrs] Ticket shows up multiple times in search results

On Friday, November 14, 2003 9:45 PM Chris Salter wrote:

Hi there,

results. He'd prefer that only one appear in the results, so that he doesn't end up spending hours trying to go through the list.

Is this something that's possible?

This has been changed in the CVS-Head (not 1.1 tree!). Now you always get the one you know from searching all open/closed tickets. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388