Am 06.06.2012 10:37, schrieb Andy Wodfer:

Thanks!

Can I just as well use:

http://some.domain.com/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=2012060610000071

which seems to work just the same?

Cheers,

Andy

well it seems to work :)

If no one comes up with any concerns regarding this, I'd say go for it.