Re: [otrs] Show more than 25 tickets in Dashboard

28 May 2011

      Thanks Gerald, very much appreciated!

Thanks and Best Regards,
Muhammad El-Sergani.

On Fri, May 27, 2011 at 7:49 AM, Gerald Young  wrote:
...
Kernel/Output/HTML/DashboardTicketGeneric.pm
add a line after 96:
            Desc  => 'Shown Tickets',
            Name  => $Self->{PrefKey},
            Block => 'Option',
#            Block => 'Input',
            Data => {
                5  => ' 5',
                10 => '10',
                15 => '15',
                20 => '20',
                25 => '25',
*                100 => '100',*
            },
Back up first. It will not survive updates.
On Thu, May 26, 2011 at 5:57 PM, Muhammad El-Sergani wrote:
...
Guys, any thoughts please?
I believe it should be easily doable by editing one of the pm files,
but which and how?
Appreciate your support.
On Thursday, May 26, 2011, Frank Thommen  wrote:
...
Muhammad El-Sergani wrote:
Dear all,
Is there a way to show more than 25 messages in any of the dashlets?
In our case, only 25 tickets is a little bit low.
[...]
Nobody?  I also have looked for this in SysConfig to no avail.  Any
hints?  The 25 shown tickets are by far too few in our case, too.
Cheers
frank
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Thanks and Best Regards,
Muhammad El-Sergani.
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