Re: [otrs] Free Text type

You'd need to have either a bit javascript involved or add some back end logic (and best is probably to do both). You'd absolutely need to add code, you can't 'configure' this. Of course, my company would be able to help you out, if needed, ==> enjoy@otrs.com -- Mike. On Wed, Aug 17, 2011 at 21:50, Wagner wrote:

Also I need another thing,

I'll have 3 fields, the first 2, the user will enter a number, the 3 field will be the SUM of the first 2 fields.

How May I do that?

Thanks

2011/8/17 Wagner

...

Thanks, thats what I wanted,

150 chracters is enough

but how I do this in Config.pm?

Thanks

2011/8/17 Michiel Beijen

...

Hi Roy,

On Wed, Aug 17, 2011 at 20:28, Roy Kaldung wrote:

...

E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and leave TicketFreeText1 empty.

That is possible, but the TicketFreeText field will be just one single line. You can't configure it to display a text area. Also, you can't store more than 150 characters in a ticketfreetext field.

In the upcoming OTRS 3.1 version we'll have a new feature called 'Dynamic Fields' where you could add text-areas, timestamps, and date fields, in a more dynamic fashion than previously. I look very much forward to it... Development for this just recently started.

-- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs