2 Jul
2012
2 Jul
'12
2:32 p.m.
Hello, Is it possible to add TicketID in Agent view zoom Per default, this is the TicketNumber (tn in ticket mysql table) which is displayed I'd like to add TicketID (I mean the number (5 in my case) ) you have in your URL (id in ticket mysql table) (http ..... index.pl?Action=AgentTicketZoom;TicketID=5) Best regards --------------- Bernard CHAMBON IN2P3 / CNRS 04 72 69 42 18