On Friday, March 12, 2004 9:15 AM
Branko Zecevic
The attached files are properly registered as attachments and can be selected in OTRS dialogs (e.g. History). Opening them results in the same error, as the associated program (e.g. Winzip for zip files) indicates the file is corrupt.
As mentioned earlier, after upload the size of the file is incorrect (larger). We assume the files are stored in text format and not as "binary" files.
Re-reading the previous posts, I get the impression you're trying to open the files by directly clicking on them? This won't work, as it's not meant to be that way. Click on them in OTRS, this should work. Does it? Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388