10 Dec
2002
10 Dec
'02
10:53 p.m.
Hi Diego, On Tue, Dec 10, 2002 at 01:09:33PM -0300, Diego Fernandez wrote:
What was "Customer ID" thought for?
CustomerID means the CustomerID of the sender. Maybe you do some business with OTRS you want to get a customer history (all ticket of one customer). -=> Default CustomerID is the sender email address!
Diego.
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972