Hello, When I was testing OTRS I create some users that after testing time, I removed, you only need to "erase" the registry from the database, I has't got any trouble when OTRS come into "production" and today (six months later) no problem apear.



Alvaro.



Duarte Cordeiro wrote: 
Well, OTRS doesn't allows you to delete anything! :)
You can... delete the database and create a new one. Or think that invalid users are deleted users :)

Or... you can wait for the feature I requested: a check box that allows us to hide the invalid users/queues/groups/etc/etc...

Duarte

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of John Hennessy
Sent: quarta-feira, 14 de Setembro de 2005 15:44
To: otrs@otrs.org
Subject: [otrs] How do I remove Customer Users ?

Hi, I am running OTRS for the first time and would like to know how to
delete Customer Users.

I am logged in as the Admin user and have entered the Customer area. I
can search on users with "*", select the users in question and change
their "Valid" status to "invalid". I can not however find how to remove
them.

OTRS 2.02-01
MySQL 4.0.18-log
Apache 2.0.49
RedHat Linux 9 (Shrike)


Any advice is appreciated.

John.







_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f|r Ihr OTRS System?
=> http://www.otrs.de/

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?

--
Genetsis
 
 
 
Alvaro López
alopez@genetsis.com
www.genetsis.com
C/ Francisca Delgado, 11, 3º.
Arroyo de la Vega, 28108 - Alcobendas - (Madrid)
T. 916574120 - F. 916574130
La información contenida en el presente correo electrónico es secreta y confidencial, y es de uso exclusivo del destinatario arriba indicado. Si usted no es el destinatario señalado, por favor, notifíquelo al remitente y borre este mensaje de su disco duro. Cualquier otro uso que haga del mismo está estrictamente prohibido.